Answers from a knowledge base
Uses your services, FAQ, and rules.
The website assistant answers from a knowledge base, asks follow-up questions, and prepares the lead for your team.
This is a proof display. The real integration is done with your content and rules.
Demo conversation
A good assistant doesn't replace sales. It prepares a better conversation.
The scope depends on the content and rules.
Uses your services, FAQ, and rules.
Asks the right questions before contacting.
Guides the user toward the relevant choice.
Sends the team context, not just an email.
Can connect with email, a CRM, or a spreadsheet.
When it's unsure, it redirects to a human.
It works best on websites where users have a lot of questions before deciding.
The difference is in context and usefulness.
| Criterion | Contact form | Ordinary chatbot | AI Website Assistant |
|---|---|---|---|
| Context | Low | Limited | Structured |
| FAQ | Doesn't answer | Scripts | Knowledge base |
| Lead quality | Depends on the user | Medium | More information |
| Fallback | Often unclear | A human when needed |
First the knowledge, then the logic, and only then the interface.
We gather services, FAQ, rules, and limitations.
We define the questions, fallback, and the goal of the conversation.
We connect email, a CRM, or another tool if needed.
We check real scenarios.
Publication and conversation monitoring.
The initial use case should be clear.
Qualifying the project type and timeline.
Inquiries, appointments, and common questions.
Informative answers and guidance, without medical decisions.
Collecting context before the sales call.
Choosing a program and enrolling.
FAQ, availability, and the next step.
Chat is a tool, not magic.
No. It must have a clear knowledge base and fallback rules.
Let's start with the AI Audit and define what the chat really needs to do.