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Spanish
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Hungarian
Ukrainian
Russian
Portuguese
Romanian
Greek
Turkish
Arabic
Chinese
Japanese
KoreanBasic questions
Answers from an approved knowledge base.
AI Voice Agent
A voice AI agent that sounds human.
It talks to your clients in real time — calls, reservations, and common questions, in Croatian. Try it live.
Talk live with the Verge AI assistant. Click „Start conversation” and allow microphone access.
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Languages
Speaks the language of your clients
The demo is in Croatian, but the agent works in 60+ languages — in real time and with a natural voice.
Live conversation
Speech recognition and voice synthesis in real time, with low latency.
Natural voice
A human sound and accurate pronunciation of numbers, emails, and codes.
On-the-fly translation
Understands and switches between languages during the conversation.
CroatianEnglishGermanItalianSlovenianSerbianBosnianSpanishFrenchDutchPolishCzechSlovakHungarianUkrainianRussianPortugueseRomanianGreekTurkishArabicChineseJapaneseKorean+ 36 more languages
Problem
Calls are valuable, but they often interrupt work.
A Voice Agent makes sense when the same type of conversation keeps recurring and there's a clear next step.
Reservations are taken in passing
Common questions interrupt work
Calls come in outside business hours
Data is recorded by hand
The team has no conversation summary
It's unclear when a human should take over
Capabilities
What the Voice Agent can do
No false promises: the scope depends on the scenarios, tools, and risk.
Reservations
Collects data for an appointment or request.
Call qualification
Understands the reason for the call and prepares the next step.
Summary
Records key information for the team.
Forwarding
Brings in a human when the conversation goes out of scope.
Test scenarios
Before going live, it's checked against real examples.
Fit
What it can and can't do
A voice system must have boundaries.
It can
- Take a basic inquiry
- Ask qualifying questions
- Collect data for a reservation
- Send a summary to the team
- Hand off to a human when needed
It can't
- Pretend to be a real person without a clear disclosure
- Make unproven claims
- Resolve every exception
- Work without testing
- Replace a responsible human decision
Setup
How it's set up
Voice goes slower because the risk is higher than with web chat.
01
Call audit
We map the most common types of calls.
02
Scenarios
We define the questions, boundaries, and fallback.
03
Testing
We check real examples before going public.
04
Integrations
We connect the calendar, email, or a CRM if needed.
05
Controlled launch
The rollout happens gradually, with monitoring.
Examples
Where voice can make sense
Best for repetitive, structured conversations.
Salons
Inquiries and appointments.
Repair services
Collecting basic information about the issue.
Tourism
FAQ and reservation requests.
Local services
Calls outside business hours.
Support
Basic user guidance.
Sales
Qualification before the conversation with the team.
FAQ
Questions about the Voice Agent
The demo is live — try it above on the page. Here are some common questions.
Yes. The demo is on this page — click „Start conversation” and talk live, in Croatian.
Next step
The Voice Agent first needs an assessment of the process.
If you get a lot of repetitive calls, an audit is the best first step.